1) What is the industry benchmark for cost per invoice USD for the financial/insurance industry? 2) What is the number of invoices processed per month for FTE for the insurance/financial industry?


We went to TAPN’s most recent survey on this topic, and isolated the results for just the financial industry. The benchmarks for cost per invoice and invoices per FTE per month are as follows:

Cost per invoice:
Mean                    $8
25th percentile       $3
Median                  $5
75th percentile       $8

Invoices processed per FTE per month:
Mean                    1,365
25th percentile          125
Median                     542
75th percentile        1,458

The number of financial services organizations in the survey was 55.

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