How do you process credit memos using ERS?

Follow

You would handle a credit memo in essentially the same fashion as in a three way match, the difference being that you would reference the PO or proof-of-delivery document. If the credit memo is for a regular supplier, you may simply short-pay the next shipment just be careful to do this with vendors who you have communicated how you are applying the credit otherwise you can end up with a bit of confusion and unnecessary late charges or notices of late payment to your credit file; if the supplier is not regular request prompt payment via check.

See Collecting and Preventing Debit Balances, and the associated tools linked at the bottom of the article.

Have more questions? Submit a request

Comments