How do you process credit memos using ERS?


You would handle a credit memo in essentially the same fashion as in a three way match, the difference being that you would reference the PO or proof-of-delivery document. If the credit memo is for a regular supplier, you may simply short-pay the next shipment just be careful to do this with vendors who you have communicated how you are applying the credit otherwise you can end up with a bit of confusion and unnecessary late charges or notices of late payment to your credit file; if the supplier is not regular request prompt payment via check.

See Collecting and Preventing Debit Balances, and the associated tools linked at the bottom of the article.

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