How can I raise the standard of customer service in AP?

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We have an example customer survey that you can use as a guide to develop your own. We hope you find it helpful in getting started. One helpful hint about surveys is to keep them short and clear on what you want to learn about your organization's performance. We also encourage you to post your question to the Forums & Messaging section of the site to get feedback directly from your peers as to what questions they ask and what they find helpful when circulating surveys.

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