Your question is a good one. In the survey we did not ask participants to define their invoices receive by e-mail. If an e-mail contains an attachment with the invoice information in an electronic format that can be imported into the AP system, then yes, they avoid keying. For some AP systems a simple spreadsheet attachment is sufficient for this. However, an invoice received via e-mail might also simply contain the invoice information in the e-mail itself, or in an attachment that cannot be imported into the AP system, in which case while there is no paper, data keying is still required. The survey results likely contain both types of "invoices via e-mail."
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